Routers that block essential ports
These routers block port 1755 and the Faith channel programming. If this port is blocked the Faith channels will display "Server Busy" on a black screen. We have exhausted all known means to open this port through port forwarding, setting up a DMZ host, even resetting the router. We have contacted most of the manufacturers but there is still no known solution to this issue.
- D-Link DIR-615
- D-Link DIR-825
- Linksys WRT400N
- Linksys WRT410N
- TrendNet TEW652BRP
Routers that create connection issues
These routers are often create connection difficulties for various reasons. Some of these routers are heavily firewalled, which may block the Sky Angel service. Other routers use non-standard (13 digit WEP Transitional keys) or stronger encyption techniques that are not supported by the Sky Angel Set-Top Box (WPA2).
- Apple TimeCapsule
- Apple Airport Express
- Apple Airport Extreme
- Ruckus routers
- IBoss routers
Modems that create connection issues
These modems often create connection difficulties. Some of these modems are outdated and are normally replaced with newer models, other models just pose connection issues.
Equipment requiring further testing
This equipment is known to cause issues with Sky Angel (not recommended).
- Linksys E1000 (the rest of the E series has not been tested)